SHOPPING INFORMATION
We accept payments via major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers.
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-10 business days, depending on the shipping method chosen at checkout.
Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on the destination.
Yes, absolutely. Once your order is confirmed, an electronic copy of your invoice will be automatically sent to the email address you provided during checkout. You can also download your past invoices at any time by logging into your account on our website.
PAYMENT INFORMATION
Your payment is authorized and charged immediately at the time you place your order at checkout. This ensures your items are instantly reserved and sent to our team for processing. If, for any reason, we are unable to fulfill your order, a full refund will be issued back to your original payment method promptly.
We hold our products and packaging to high standards, but if your item arrives damaged or if you receive the wrong product, we will make it right. Please contact our support team at [info@shop.onverty.com] within 14 days of delivery. Make sure to include your order number and clear photos of the item and its packaging. We will quickly arrange a free replacement or a full refund.
We process orders very quickly to ensure fast delivery. If you need to change or cancel your order, please contact us immediately at [info@shop.onverty.com]. If your order has not yet been dispatched from our warehouse, we will gladly accommodate your request. If the package is already on its way, you can still return the items once you receive them, in accordance with our Return Policy.
Package tracking’ allows you to monitor the journey of your order from our facility right to your doorstep. As soon as your order ships, you will receive a confirmation email containing a unique tracking number and a link. You can click that link, or log into your account to enter the tracking number, to see real-time status updates and the estimated delivery date of your package.